Contact

A declaration on "reseaumistral.com" was submitted to the National Commission for Information Technology and Civil Liberties (Declaration No. 1881371). Pursuant to Law No. 78-17 of 6 January 1978, the User shall enjoy the right to access, amend, rectify and delete their personal data. After collecting your personal data "réseau Mistral" undertakes to secure this data and keep them strictly confidential. The data collected by "réseau Mistral" shall not be disclosed to a third party, be it free of charge or for a fee. Pursuant to Articles 26, 27 and 36 of the Law on Information Technology and Civil Liberties of 6 January 1978, you shall have the right to object, access and rectify your personal data. To exercise this right, you should contact the Webmaster at the following address: info.reseaumistral@transdev.com..

After having seized the customer service, and in case of unsatisfactory answer or in absence of response within 60 days, the customer can seize the Tourism and Travel Mediator, whose contact details and modalities of referrals are available on his website : www.mtv.travel

In case of disputes concerning online purchases, you can submit a claim on the European platform of online disputes resolution : https://webgate.ec.europa.eu/odr/.